Shipping
All estimated/typical delivery times are derived from real-world data collected from past orders.
They are approximate times for reference only.
Processing
The processing time begins from the date you placed your order. It usually takes 0-2 business days to process your order. (Order cutoff time - 12 PM - PST Los Angeles) Once we've processed it, we can then ship it.
We have the following shipping options available in the U.S:
- Calculated Shipping based on your location. Ships via UPS Standard Ground Shipping.
- If shipping to a P.O. Box: Calculated Shipping based on your location. Ships via USPS Standard Ground Shipping.
We do not ship internationally.
Please note
- Shipping times will be affected during public holidays; manufacturers and couriers will limit their operations at these times. This is outside our control. Normal service resumes immediately after each holiday.
- Please take attention that APO/FPO & PO Boxes are not accepted for Express Shipping.
- Incorrect address details and other issues may cause a delay in delivery.
Tracking Your Order
You will receive an email notifying you once your order has shipped. The email will include a unique parcel tracking number in which you can track your order with.
It can take a few days following order shipment before the tracking number becomes active on the courier's system. If the information is not available please try again later. Please rest assured that the estimated shipping time is valid regardless of the tracking site updates.
For further inquiries
If you have any further questions, please contact our customer services at contactthedoh@gmail.com
About delivery services zone
Our delivery services are available to locations within the continental United States.
About shipping time
After you confirm the order, we will process your order within 24-48 hours. So please allow us to send your order within 1-5 working days after placing the order.
About cancel order
Please review our return policy.
Lost or Stolen Packages
In order to cover lost and stolen packages, you must contact the shipping provider.
Any questions: